How to Buy

1. What do I need?
2. How much will it cost?
3. Installation and set-up
4. Our guarantee to you

1. What do I need?

Choosing the right equipment for a security camera system is of paramount importance. Factors such as available lighting, depth of view field, and detail required in the images will determine which cameras are best suited for the job. Too often, those specifications are passed over in search of the cheapest unit. I hate to say it, but we all know the adage about price and quality, and securing your business or protecting assets is not a place to cut corners.

The type of equipment you need depends on the assets you want to protect. A typical retail business should have cameras monitoring cash transactions, freight doors, and customer lobby areas. Residential systems usually cover driveways and doors, but can be used to monitor garages and outbuildings as well. Surveillance cameras are the answer to “Who came in, who went out, and what did they go out with?”

Each location is unique, but generally speaking, all surveillance camera systems will need a camera multiplexer or processor, a recording device, and a means to monitor the images. Sounds simple enough, but now the choices begin: Digital or analog tape? Color or black and white? Can I use covert type cameras? Do I need remote monitoring over the internet? How many days storage should I have? Do I need battery back up? Is there enough light or should I use an infrared camera? What about wireless units? How much image resolution is enough to do the job? By considering all these questions, we can narrow the product choices down considerably. For each component, there are dozens of choices available, but only a few are perfect for a given application.

That is the first step in purchasing a surveillance system, and precisely why you should call FSS for a free consultation. We will visit with you to determine your needs, survey the location for field of view and lighting, and explain the differences in equipment options. We can guide you through the choices to custom design a system that fits your exact needs, because we believe that an informed customer will always make the best decisions. [ back to top ]

2. How much will it cost?

At FSS, our consultations and estimates are always free, and we are just a phone call away. We realize that price is important, and everyone has a budget. But that is the best reason to make sure you buy exactly what you need.

Here's what we do: We will come to your home or business to meet with you personally. While we are there, we will survey the premises to determine the best locations for placement of the equipment, and explain our recommendations. We'll also discuss your needs, the differences in quality and price, and help determine what will work best for you. Afterwards, we will prepare a written estimate containing those recommended options for your review. In many cases, we can provide multiple price options to help meet your budget. In summary, “How much it will cost” is based on what you the customer need, and what equipment will do the best job for you. The final decision is up to you, and we will to provide the information you need to make the best decision. [ back to top ]

3. Installation and set-up

FSS offers installation on all products we sell. Should you decide to “Do it yourself” you can still count on us for technical support after the sale. Our installation services include not just running the wires, but configuring your system to it's optimum performance. If the system is connected to a computer network, we will assist you with installing software and making sure it is on-line. We will provide instruction on how to use the equipment features, set up recording times, and configure motion detection and alarm zones for each camera. We will spend the time necessary and train you to get the most from your new surveillance equipment. As our customer, you can call on us anytime for support or service. We are here to help you! [ back to top ]

4. Our guarantee to you

FSS is a service company, providing quality electronics and installation to our customers. All products we sell carry a factory warranty. Our service guarantee covers our workmanship and materials to products still under the manufacturer's warranty. Simply put, if a camera is warranted for one year, our installation is also warranted for one year. Should a covered component fail under warranty, there is no charge for a service call to repair or replace that component. Our service guarantee is unique in the business, and another good reason you should consider FSS “Your CCTV and Electronics Specialists”

Our business was built by “word of mouth” from our customers. Our goal is to provide quality and service so good, that you will recommend us as well. Our philosophy is to do what it takes to create happy customers. But you don't have to take our word for it, just ask for our references. We will be happy to provide them for you. [ back to top ]